JR's Jewelry & Gifts, located at 721 S. 72nd St, Suite 110, Omaha, NE 68114, is a family-owned jeweler renowned for its exceptional engagement ring creation services and a wide range of jewelry repair solutions. With over 130 years of combined experience, the team offers personalized services such as recasting old jewelry, custom designs, ring resizing, and laser welding. Operating in Douglas County, they are dedicated to providing high-quality workmanship and customer satisfaction.

Operating hours are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
| Sunday | Closed |

Overall, the reviews total 66, with sentiments varying from commendable customer service to dissatisfaction with staff interactions.

Overall Sentiment from Online Customer Reviews:
The general response atmosphere indicates an overall sentiment of 60% positive, 20% neutral, and 20% negative. While many customers praise the skilled craftsmanship and affordability of repairs, others express disappointment regarding the approachability of the staff.

Best Review:
A customer named Eliot appreciated the kind staff and competitive prices for their excellent service, specifically pointing out that they were very satisfied with the quality of the work done on their jewelry.

Worst Review:
Rebecca reported a negative experience, detailing interactions with staff that left her feeling unwelcome and dissatisfied with the service she received for her ring refurbishment.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.