Malashock Jewelry, located in Omaha, Nebraska, is a family-owned jeweler with a rich history of over 125 years. Renowned for its exceptional engagement ring creation service, Malashock Jewelry provides a personalized experience for clients seeking the perfect ring. The team shows a commitment to customer service and offers various services, including custom jewelry design, repairs, and appraisals through their affiliation with recognized organizations like the American Gem Society.
The store is strategically situated at 16811 Burke St. #112, Omaha, NE 68118, and can be reached at (402) 496-9990. The operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 7 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Customer feedback highlights a predominantly positive atmosphere at Malashock Jewelry, with a positive sentiment score of 85%, neutral at 10%, and negative at 5%. Customers express satisfaction with the attentive service and the quality of the selection. However, some concerns have been noted regarding service limitations for non-purchased items.
Best Review:
A customer praised the exceptional customer service at Malashock Jewelry, sharing appreciation for the friendly and knowledgeable staff who go above and beyond to ensure a pleasant experience, particularly highlighting their help with custom engagement ring design.
Worst Review:
One reviewer expressed disappointment over their experience when seeking service for a watch not purchased at Malashock Jewelry, feeling that the response was less accommodating than expected, which detracted from their overall impression of the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 45
Store Phone Number: 4024969990