Johnson Jewelers, located at 103 S Meridian, Puyallup, WA 98371, is a well-regarded jeweler known for its exceptional engagement ring creation and customer service. With a commitment to quality craftsmanship, the jewelers offer a range of services including custom jewelry design, repairs, and appraisals. The family-owned business, led by Amy Johnson and several generations of the Johnson family, emphasizes personal attention and artistic excellence in every piece they create.
In total, 50 reviews were evaluated to gather insights about Johnson Jewelers' performance.
Overall Sentiment from Online Customer Reviews:
The general sentiment from customer reviews indicates a predominantly positive atmosphere, scoring approximately 85% positive, 10% neutral, and 5% negative.
Customer Feedback Highlights:
- The majority of customers praise the staff's professionalism and friendliness, as well as the beautiful custom work, especially for engagement rings. Many customers highlight the personal touch and attention given during the design process, ensuring that their visions are realized. However, a few reviews mention concerns regarding pricing and service quality.
Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 4:00 PM |
| Sunday | Closed |
Best Review:
A customer named Tracey commended Johnson Jewelers for the outstanding service received while having a custom ring made, highlighting the knowledgeable and helpful staff throughout the entire process.
Worst Review:
Melissa expressed significant disappointment regarding the service when a simple battery replacement for her watch led to extensive damage. She felt the staff did not take responsibility for the broken items and this experience left her lacking confidence in their services.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
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