Greenberg's Jewelers, located at 10000 California St Suite 3328, Omaha, NE 68114, is a premier destination for engagement ring creation and exceptional customer service in Douglas County. With over 681 reviews, the store has garnered a strong reputation for its professionalism, knowledgeable staff, and a welcoming atmosphere that prioritizes customer needs.
The jeweler excels in creating custom engagement rings, offering a wide selection of designs and high-quality diamonds from Belgium. Clients have praised staff members like Brad, Mara, and Kat for their personalized approach, patience, and expertise, making the ring selection process enjoyable and stress-free. Customers often highlight the attentive service, ensuring that their preferences and budgets are respected throughout their jewelry shopping experience.
However, some reviews mention challenges with customer service follow-ups and issues with repair processes, indicating that experiences may vary. Nonetheless, the majority of feedback reflects a positive sentiment towards the quality of jewelry and supportive staff.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Jennifer commended Greenberg's Jewelers for their excellent service during her engagement ring selection, specifically mentioning how accommodating and attentive both Kat and Kathy were, showcasing numerous options without pressuring her.
Worst Review:
Sami expressed dissatisfaction with her experience, citing unprofessional behavior from store managers concerning a ring repair issue and a lack of follow-up, leading her to not recommend the store.
Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members Mentioned:
- Brad
- Mara
- Kat
- Cici
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 681
Store Phone Number: (402) 393-2078