Elisa Ilana Jewelry, located at 13132 Davenport St, Omaha, NE 68154, is well-regarded for its exceptional service in custom jewelry design, particularly engagement rings. This locally owned store has been a staple in the Omaha community since its establishment in 1996 by Laurie Langdon and her son Adam. The shop specializes in luxurious, handmade jewelry and boasts a wide selection of high-quality materials, including natural gemstones. They offer personalized customer service, helping clients create unique engagement rings tailored to their specifications.

Operating hours are as follows:

| Day | Hours |
|-----------|--------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The sentiment surrounding Elisa Ilana Jewelry is mixed, with approximately 47% positive, 14% neutral, and 39% negative feedback based on a total of 770 reviews. Customers consistently commend the friendly, helpful staff and the beautiful, unique jewelry. However, many complaints center around shipping issues, customer service experiences, and delays in receiving products.

Best Review:
A customer highlighted that the store provided an excellent shopping experience, noting prompt shipment of a charm ordered online and expressing satisfaction with the packaging and customer service.

Worst Review:
Conversely, one review described a highly disappointing interaction where a customer faced significant shipping delays and unresponsive customer service. The reviewer felt mistreated and expressed frustration with the company's handling of their order.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.