14 Karat, located at 16950 Wright Plaza, Suite 127 in Omaha, NE, has established itself as a trusted haven for those seeking to create exquisite engagement rings. This family-owned business has been delighting customers since 1979 in Douglas County, offering a combination of artistry and personal service that sets them apart.
The jewelers at 14 Karat, including talented staff members like Alyssa and John, take pride in their ability to craft unique pieces tailored to each customer’s vision. Many patrons rave about the collaborative design process, where staff listen attentively to their ideas and guide them through every step. Customer reviews repeatedly commend the friendly atmosphere and the expertise displayed in crafting stunning rings. While most feedback is glowing, some reviews do touch on occasional concerns about pricing disclosure and turnaround times for custom designs.
Customer Sentiment: Roughly 85% of customers report high satisfaction, with about 10% feeling neutral and 5% having raised issues regarding specific experiences.
Opening Hours:
Monday to Friday: 10:00 AM – 6:30 PM
Saturday: 11:00 AM – 4:00 PM
Sunday: Closed
Best Review: Kara praised her experience designing a custom ring for her anniversary, noting Alyssa's creativity and dedication to bringing her vision to life, leaving her "in love" with the final product.
Worst Review: Liz expressed disappointment about a necklace order that did not match her specifications and felt the staff could have been more transparent about the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 82
Store Phone Number: 4023979550