Millard Jewelry & Coin is an established jeweler located at 4860 S 137th St, Omaha, NE 68137. The store is well-known for its engagement ring creations and offers a range of services including jewelry and watch repair, appraisals, and buying and selling gold and silver. Customers praise the knowledgeable staff, particularly Duke, for their helpfulness and honesty during the ring selection process, making the experience enjoyable and stress-free.
The overall customer sentiment is quite positive, reflected in the 73 reviews collected. The majority of reviewers commend the selection and pricing, highlighting a family-friendly atmosphere and excellent customer service. However, there are some critiques about delayed services or miscommunication regarding repairs, which provide a more nuanced view of their operations.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
**Staff Members Mentioned:**
Duke
Best Review:
Sara commends Millard Jewelry & Coin, emphasizing their outstanding service, mentioning how staff were incredibly helpful in helping to select the perfect engagement ring while providing thorough explanations about different options.
Worst Review:
A customer named Charleter expresses frustration over a watch repair that took several months, citing poor communication during the process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 73
Store Phone Number: 4028963877