Christopher's Fine Jewelry, Des Moines IA

Christopher's Fine Jewelry, located at 160 Jordan Creek Pkwy Suite 100, West Des Moines, IA, stands out as a reputable jeweler specializing in engagement ring creation and bespoke jewelry services. The store, established in 1980, has built a strong presence in the Polk County jewelry market, providing a variety of services including fine jewelry sales, jewelry repair, and estate buying. The owner, Chris Seuntjens, emphasizes customer service as a cornerstone of their business, aiming for a welcoming atmosphere free from high-pressure sales tactics.

Reviews indicate a dual sentiment among customers. Positive feedback highlights the knowledgeable staff and their willingness to assist clients in selecting unique pieces, particularly engagement rings. Many customers appreciate the friendly service, with one mentioning the ability to find special gifts with the staff's guidance. However, some reviews point to issues with inconsistent service and unresolved customer concerns, particularly in rare coin transactions.

Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 25%
Negative: 13%

Opening Hours:
- Tuesday - Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Closed Sunday and Monday

Staff member mentioned:
- Chris Seuntjens (Owner)

Best Review: A customer expressed appreciation for the knowledgeable and helpful staff, highlighting that every piece purchased, including engagement and wedding bands, was thoroughly appreciated by their partner.

Worst Review: Another customer recounted a frustrating experience regarding a diamond ring repair, citing poor communication and unsatisfactory service, leading them to seek assistance elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.