Bandstand Watches and Jewelry is located at 2655 Richmond Ave, Staten Island, NY 10314, offering a variety of services including engagement ring creation and jewelry repair. With a phone number of 718-983-7996, the store is known for its personalized approach to customer service and specializes in custom orders, showcasing a large selection of watches and jewelry. The staff is reported to be friendly and accommodating, contributing positively to the shopping experience.

However, customer reviews present a mixed sentiment. Many highlight the kindness and helpfulness of the owner, often praised for offering fair prices and quality service. Positive remarks frequently reference the store's dedication to customer satisfaction and efficient repair services, particularly for watch battery replacements and jewelry repairs. In contrast, several negative reviews point to instances of perceived poor service and dissatisfaction with repair results, suggesting issues with product quality or customer interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 15%
Negative: 30%

**Highlight Reviews:**
Best Review: A customer commended the store’s owner for his engagement ring selection and overall helpfulness in finding the right piece, expressing appreciation for the fair pricing and quality service provided throughout the shopping experience.
Worst Review: Another review detailed a concerning experience with a watch repair, wherein the customer indicated damage was caused during service and highlighted the owner's unprofessional demeanor during the resolution process.

**Operating Hours:**
- Monday to Friday: 10:00 AM – 9:00 PM
- Saturday: 10:00 AM – 9:00 PM
- Sunday: 11:00 AM – 6:00 PM

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Mentioned staff member: Jeff.*