Casale Jewelers, located at 1639 Richmond Rd, Staten Island, NY 10304, is renowned for its exceptional engagement ring creation and overall jewelry services. The jeweler offers a variety of services, including custom designs, jewelry repairs, and expert appraisals. Customers often appreciate the friendly, knowledgeable staff, especially Cory Schifter, the owner, and Karen, the store manager, who work diligently to ensure a personalized experience for each client. The store has garnered positive feedback for its attentive customer service and quality selection, making it a preferred destination for individuals looking to design their dream engagement rings.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Neil commended Casale Jewelers for their excellent customer service while helping his son select the perfect engagement ring during the challenging times of a pandemic. He praised their dedication and the high quality of the rings at competitive prices.

Worst Review: Alex expressed disappointment regarding the lack of follow-up after inquiring about a diamond for an engagement ring. After waiting for a month, he felt let down by the communication and service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Cory Schifter
- Karen D'Anna