Goff Jewelers, located at 2655 Richmond Ave, Staten Island, NY 10314, is a renowned establishment with over 50 years of experience in creating and customizing engagement rings. The jeweler has built a reputation for outstanding craftsmanship and exceptional customer service. They specialize in custom ring designs, allowing customers to collaborate directly with knowledgeable staff to achieve their vision. The store boasts a master jeweler on-site, ensuring that all pieces are crafted to perfection.

Customers have highlighted Goff Jewelers' dedication to service, often noting the friendly and accommodating staff, including Ruthie and Tom, who provide personalized assistance throughout the jewelry selection and creation process. However, some negative feedback has been noted regarding communication issues and dissatisfaction with certain repairs and customizations.

Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Highlight Reviews:
Best Review: Paul commended the team, particularly Ruthie and Tom, for their extraordinary help and knowledge, emphasizing their expertise in crafting the perfect engagement ring.

Worst Review: Irene expressed extreme disappointment with her experience, citing issues with the quality of the engagement ring she received, along with poor communication regarding repairs and customization.

Operating Hours:
- Monday - Thursday: 11 AM - 7 PM
- Friday - Saturday: 11 AM - 8 PM
- Sunday: 11 AM - 6 PM

Staff Members:
- Ruthie
- Tom
- Brian

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.