Northeastern Jewelers & Estate Buyers, located at 2791 Richmond Avenue, Staten Island, NY 10314, offers exceptional services in engagement ring creation and custom jewelry design. With a strong reputation built over 35 years, this jeweler is known for delivering quality artistry and personalized service. The staff, including the knowledgeable Frank and Steve, are welcoming and attentive to customer needs, ensuring that clients feel supported throughout the ring design process. They provide a range of services, such as jewelry repairs, remounting, and estate buying, making them a comprehensive destination for all jewelry needs.

The jeweler has received a total of 319 reviews, showcasing a positive response from customers. The overall sentiment from online customer reviews is as follows:

Positive Sentiment: 95%
Neutral Sentiment: 3%
Negative Sentiment: 2%

Northeastern Jewelers is frequently praised for its friendly service, fair pricing, and the staff's professionalism, particularly highlighting their seamless engagement ring creation process. However, a few reviews indicate that not every experience has been flawless, with some concerns voiced about the store's handling of specific repairs.

Best Review: Dianna commended the jeweler’s quality service and trustworthy nature, highlighting how the friendly staff took their time to assist in finding the perfect engagement ring.

Worst Review: Mohammed expressed dissatisfaction with the attitude encountered when inquiring about repairs, feeling that the staff's approach was unwelcoming and judgmental.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members mentioned include Frank and Steve.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.