Buono Jewelers, located at 1250 Hylan Blvd, Staten Island, NY, is a highly regarded family-owned jewelry store specializing in engagement ring creation. With over 45 years of trusted experience, they offer a wide range of services including custom jewelry design, jewelry repair, and watch services. The store is known for its personalized approach, with staff members like John and Vicky providing attentive service to help clients choose or create their perfect engagement ring. Customers appreciate the friendly environment and the expertise displayed during the selection and design process.
Overall, Buono Jewelers has received a total of 105 reviews. Many highlight the exceptional customer service and the quality of the jewelry, particularly for engagement rings. Positive sentiments are prevalent among customers, with approximately 85% expressing satisfaction, 10% remaining neutral, and 5% sharing negative experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
Ann Marie commended Buono Jewelers for their professionalism and quick service, stating that they did amazing work in removing a ball from her Bulgari ring without any visible signs of alteration.
Worst Review:
Phoenix expressed disappointment regarding a ring purchase, where multiple diamonds fell out within six months. Although the store offered a credit as compensation, they still left a negative impression.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff members mentioned include John and Vicky.
Positivity Score: 90%
Total Customer Feedback Reviewed: 105
Store Phone Number: 7184484900