Robert Forest Fine Jewelers, located at 4344 Amboy Rd, Staten Island, NY 10312, offers an array of jewelry services with a particular focus on engagement ring creation. The store has established a solid reputation, serving the Staten Island community for over 30 years and is known for its family-owned, friendly atmosphere.

The jeweler has received mixed customer feedback from a total of **28 reviews** analyzed. Positive sentiments highlight the exceptional customer service provided by the staff, with many customers praising the owner Fran for her honesty and helpfulness. Reviewers have noted the beauty and uniqueness of the engagement rings created in-store, marking it as a go-to for anyone searching for a special piece.

Conversely, some negative reviews have pointed out issues related to customer service, specifically regarding miscommunication among staff and discrepancies in pricing. This has led to dissatisfaction among a few customers who expected a more consistent experience.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review: Bianca highlighted the friendliness of the staff and noted that she received exactly what she requested at a great price.
Worst Review: Marina expressed frustration with the rude behavior of the staff after a miscommunication about her custom piece, leading to a disappointing experience.

Operating Hours:
Monday: Closed
Tuesday: 10:00 AM - 5:30 PM
Wednesday: 10:00 AM - 5:30 PM
Thursday: 10:00 AM - 5:30 PM
Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 5:30 PM
Sunday: Closed

Staff mentioned include Fran and Robert.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.