Jeral Jewelers, Staten Island, NY

Gerald Peters, located at 2655 Richmond Ave Ste 2095 in Staten Island, NY, has established itself as a trusted destination for engagement ring creation and fine jewelry. This family-operated store is known for its personalized service and thoughtful craftsmanship, especially in engagement rings and GIA Certified diamonds.

The staff, including standout members like Ricky and Richard, are frequently praised for their expertise and dedication to customer satisfaction. Many clients appreciate the time the team takes to understand their needs, ensuring that each ring reflects the couple's unique story. The atmosphere is welcoming, making it a pleasant place for prospective buyers to explore their options without feeling pressured. While the majority of reviews are positive, some customers have indicated occasional issues regarding service inconsistencies.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences at Gerald Peters, while 10% voiced neutrality and another 10% reported concerns.

Opening Hours:

Monday to Friday: 11:00 AM – 6:30 PM
Saturday: 11:00 AM – 7:00 PM
Sunday: Closed

Best Review: One customer highlighted the fantastic service from Richard, who took the time to listen and help them select their ideal watch, making the experience enjoyable and memorable.

Worst Review: A customer expressed disappointment with the repair service, feeling that the staff's attitude was unprofessional and their repairs were not completed as expected.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.