Casale Jewelers, located at 1639 Richmond Road, Staten Island, NY 10304, is a beloved destination for those looking to create their dream engagement ring. With a stellar 5.0-star rating from 691 reviews, this family-owned store in Richmond County prides itself on exceptional craftsmanship and a genuinely personal touch in service.

Under the leadership of Cory Schifter, the team, including experienced professionals like Karen D'Anna and trusted jeweler Romeo, excels at guiding customers through the exciting but often overwhelming process of ring design. They are praised for their attentive, no-pressure approach, ensuring that each customer feels valued and supported. The store offers a wide selection of mined and lab-grown diamonds, custom designs, and even expert jewelry and watch repairs, making it a one-stop shop for all jewel-related needs.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% share neutral feedback and another 10% note occasional concerns.

Opening Hours:
- Tuesday to Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
- Monday: Closed

Best Review: Jennifer praised the team for their fantastic service and the stunning selection of engagement rings, sharing how they made her feel like part of the Casale family during her visit.

Worst Review: Michayla mentioned a negative experience regarding her wedding ring repair, feeling that the service did not meet her expectations and her concerns were not fully addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.