Giorgio's Fine Jewelry, located at 2655 Richmond Avenue, Staten Island, NY 10314, is a popular destination for those seeking custom engagement rings and a variety of stunning jewelry options. With a strong focus on customer service, the staff is often praised for their friendliness, and attendees experience a comfortable shopping atmosphere. The jeweler offers various services, including jewelry appraisals, repairs, and engraving, catering to the diverse needs of their clientele.
Review sentiments indicate a mix of positive and negative experiences across 29 reviews, with the store holding an overall rating of 3.8 out of 5. Positive comments highlight the quality of custom jewelry, expertise of staff, and excellent customer service. However, some negative feedback points towards high pricing and varied experiences with customer service.
Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 10%
- Negative: 35%
**Opening Hours:**
- Tuesday: 11 AM – 7 PM
- Wednesday: 11 AM – 7 PM
- Thursday: 11 AM – 7 PM
- Friday: 11 AM – 8 PM
- Saturday: 11 AM – 8 PM
- Sunday: 11 AM – 6 PM
- Monday: 11 AM – 7 PM
Best Review:
John B mentioned a satisfactory experience with a custom jewelry piece at a reasonable price and praised the friendly staff.
Worst Review:
Gulcin Paker expressed disappointment over her multiple experiences with custom engagement ring replacements, citing poor quality and miscommunication.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 60%
Total Customer Feedback Reviewed: 29
Store Phone Number: 7183703483