Empire State Gold Buyers, located at 1891 Victory Blvd, Staten Island, NY 10314, is a reputable jeweler specializing in the creation of engagement rings and offers courteous service. With a strong emphasis on providing fair prices and a friendly atmosphere, this establishment has garnered positive feedback from many customers. The owner, known for his honest approach, helps clients navigate their jewelry needs, particularly in engagement ring creation, ensuring a seamless experience for those looking to purchase or customize their rings.
The store provides various services including buying, selling, and pawning gold, silver, diamonds, watches, and more. Many customers appreciate the owner's willingness to accommodate different budgets, as well as the quality and value of the jewelry offered. However, there have been occasional reports of dissatisfaction, primarily regarding the responsiveness and helpfulness of staff during phone inquiries.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Opening Hours:
- Monday: 10:00 AM - 4:30 PM
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 3:00 PM
- Saturday: Closed
- Sunday: 11:00 AM - 4:00 PM
Staff: Edward R. (Owner)
Best Review: A customer highlighted the exceptional service provided by the owner, describing him as accommodating and emphasizing the pleasant atmosphere. They expressed confidence in returning for future transactions.
Worst Review: A customer reported feeling dismissed during a phone call when they inquired about selling a camera, describing the response as unhelpful and unprofessional.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 21
Store Phone Number: 7182733533