Jimmy's Fine Jewelry, located at 1909 Victory Blvd in Staten Island, NY, has built a solid reputation as a favored destination for engagement rings and custom jewelry creations. Serving customers since 1978, this family-owned business combines quality craftsmanship with a warm, inviting atmosphere.

Customers often rave about the personalized service they receive from owner Jimmy and his knowledgeable team. They take the time to understand individual preferences, ensuring that each piece, especially engagement rings, reflects the unique vision of the buyer. Ranging from custom designs to expert repairs, the store is dedicated to making the jewelry shopping experience memorable, highlighting their commitment to customer satisfaction.

However, while most reviews are glowing, there are a few mentions of dissatisfaction regarding pricing transparency and service delays. Approximately 80% of customers are highly satisfied, while 10% felt neutral and another 10% had concerns.

Opening Hours:

- Tuesday: 10:00 AM – 4:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 4:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday - Monday - Wednesday: Closed

Best Review: Casey appreciated the attentive service while getting her diamond bracelets repaired, noting that the staff added extra security to ensure they wouldn't fall off again.

Worst Review: Vincent had a noticeable negative experience, feeling the pricing for resizing was unjustifiably high and mentioned that customer service was lacking in addressing his concerns.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.