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Michaels Jewelry of S.I. Inc. is a reputable jeweler located in Staten Island, NY, specializing in the creation of fine engagement rings and other jewelry pieces. Known for its exceptional customer service, this family-owned business offers a wide variety of high-quality jewelry options, including watches and custom engagement rings. The store is praised for its attentive staff, including knowledgeable jewelers who work closely with customers to bring their unique visions to life.
The business operates with a welcoming atmosphere, often highlighted for its friendly owners and staff, who prioritize customer satisfaction. Many reviews reflect a positive sentiment regarding their ability to create beautiful, personalized pieces and the reasonable pricing they offer. However, there have been occasional negative feedback about pricing transparency and the quality of services.
The store is situated at 2656 Hylan Blvd, Suite 110, Staten Island, NY 10306. You can reach them at 718-979-5356. Their operating hours are:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | 11:00 AM - 5:00 PM |
Overall Sentiment from Online Customer Reviews:
The online reviews indicate a largely positive response concerning engagement ring creation and the service provided, with an overall sentiment breakdown of approximately 80% positive, 10% neutral, and 10% negative.
Best Review:
A customer named Justine praised Michaels Jewelry, stating that the owner is genuine and honest, providing an excellent selection and outstanding customer service, making it a highly recommended jewelry store.
Worst Review:
Marty mentioned that he experienced disappointment with the pricing of services, stating that he felt overcharged for a battery replacement and watch strap that he later found cheaper elsewhere.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 144
Store Phone Number: 7189795356
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