Creative Jewelry Works Fresno CA

Creative Jewelry Works is a well-regarded jeweler specializing in custom engagement ring design and a variety of jewelry services. Located in Fresno, California, at 8963 N Cedar Ave #102, this jewelry store has gained a reputation for its attentive customer service and skilled craftsmanship. The owner, Bill Lerma, is frequently praised for his creativity and ability to bring customers' visions to life, especially when it comes to designing unique engagement rings. The team offers services that include jewelry cleaning, repair, restoration, redesign, and stone setting.

Operating hours are as follows:
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

Overall, there were 52 reviews analyzed, with sentiments leaning positively. Customers appreciate the personal attention and exceptional service provided, particularly in relation to bespoke engagement rings, resulting in a positive sentiment score of 85%. There are a few neutral comments focusing on inventory limitations, contributing to a neutral sentiment score of 10%. Some negative experiences include reports of rude remarks during customer interactions, leading to a negative sentiment score of 5%.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Aaron Douglas shared that he found Creative Jewelry Works outstanding, especially highlighting their readiness to negotiate on price and satisfaction with the outcome of the service.

Worst Review:
Courtney B. expressed displeasure regarding an interaction with the owner, feeling that her engagement ring was unfairly mocked and the service was rude and dismissive.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.