Wickersham Company, Fresno, CA

Wickersham Company, located at 7784 N Blackstone Ave, Fresno, CA 93720, is a distinguished jewelry store in Fresno County, specializing in exquisite engagement ring creation and custom jewelry services. With a long-standing reputation, Wickersham Company is proud to be an Official Rolex Jeweler, offering not only fine jewelry but also unparalleled customer service. The knowledgeable staff, including members like Barbara and Erica, is acclaimed for their warmth and professionalism, guiding customers through the engagement ring selection process with expertise and care.

According to 54 reviews gathered from various platforms, the overall sentiment from customers is predominantly positive, with an approximate score of 85% positive, 10% neutral, and 5% negative. Many reviews highlight the exceptional experience customers have when working with the staff, particularly when they are looking to create unique engagement rings tailored to their preferences.

The store provides several services, including jewelry redesign, custom pieces, and expert watch services. Customers have expressed satisfaction with the quality of the jewelry and the attentive service received during their visits. However, there have been some negative comments regarding communication and order fulfillment timelines, suggesting that while the products are admired, there is room for improvement in certain operational aspects.

**Opening Hours**:
- Monday: 10:30 AM - 6:00 PM
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 6:00 PM
- Sunday: Closed

**Staff Members Mentioned**:
- Barbara
- Erica

Best Review: A customer praised the exceptional service provided by Barbara, highlighting her extensive knowledge of Rolex watches and her welcoming demeanor during the entire engagement ring selection process.

Worst Review: A customer expressed disappointment regarding the order fulfillment timeline, noting that there was a significant delay without adequate communication from the staff, leading to frustration.

*For this overview, customer feedback were viewed on Yelp, Google, and Facebook.