DeVons Jewelers, located at 653 E Shaw Ave, Fresno, CA 93710, is a well-respected jewelry store that specializes in engagement rings and custom jewelry creation. With a rich history of providing personalized service, the store has garnered a solid reputation in the community. Customers appreciate the knowledgeable staff, particularly Alex Munoz, who is noted for his expertise in jewelry and outstanding customer support.
The store offers a wide selection of jewelry, including certified diamonds, bridal sets, and fine Swiss timepieces, catering to a variety of tastes and budgets. Their commitment to customer satisfaction is reflected in the attention given to custom pieces, ensuring each engagement ring is tailored to the customer's vision.
Operating hours are as follows:
- Monday to Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 11 AM - 6 PM
The overall sentiment from online customer reviews indicates a positive reception, with approximately 85% positive, 10% neutral, and 5% negative feedback.
Best Review: A customer expressed high satisfaction with the engagement ring buying experience, highlighting the helpful and attentive service received while selecting a perfect ring, stating that the staff made every visit welcoming and enjoyable.
Worst Review: One review mentioned a customer experiencing delays and issues with a wedding band order, although the situation was ultimately resolved with a full refund and prompt service from management.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members**:
- Alex Munoz
Positivity Score: 90%
Total Customer Feedback Reviewed: 106
Store Phone Number: (559) 225-0496