The Vault Fine Jewelers, Custom Engagement Rings in Fresno , CA

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87.5% Score | The Vault Fine Jewelers, Fresno, CA

The Vault Fine Jewelers, located at 724 W Shaw Ave, Fresno, CA 93704, operates in Fresno County and specializes in custom engagement ring creation. The team, led by owner Gary Yervan, is known for its exceptional customer service and attention to detail. They offer a wide variety of engagement rings and other jewelry options at various price points, ensuring that customers receive tailored solutions for their specific needs.

With a total of 105 reviews, the store generally receives positive feedback. Customers appreciate the wide selection of fine jewelry and commend the staff, particularly for their patience and helpfulness in guiding them through the engagement ring selection process. However, there are some negative mentions regarding customer service issues, particularly concerning repairs and resizing, suggesting that experiences may vary significantly.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Best Review:** A customer praised the staff at The Vault for their attentive service while selecting an engagement ring, highlighting the ability of Kelly and Gary to turn the initial ideas into a beautiful custom piece.

**Worst Review:** A dissatisfied customer mentioned experiencing a mix-up with an engagement ring order, where the incorrect ring was provided initially, leading to frustration and a protracted resolution process.

**Operating Hours:**

| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |

Staff members mentioned include Gary Yervan and Kelly.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 87.5%
Total Customer Feedback Reviewed: 105

Store Phone Number: 5592255363

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87.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at The Vault Fine Jewelers

Depending on what kind of couple you and your soulmate are will dictate the best place for you to get engaged. If you're both more adventurous types, you could go on a hike. However, the staff at The Vault Fine Jewelers always like to suggest to customers who aren't' sure where to pop the question to consider proposing at your favorite restaurant. You can't go wrong with food!

When it comes to wanting to spend the rest of your life with your soulmate, when you know, you know. There isn't always a perfect time to propose, sometimes you just have to go for it when it feels right! However, the best time to shop for a diamond engagement ring in Fresno, CA is anytime between February and June. At The Vault Fine Jewelers, this is when we offer customers the best deals and promotions for all our engagement ring styles.

Within 3-4 weeks of you placing your order at the Fresno location of The Vault Fine Jewelers, you can expect to pick up your completed diamond engagement ring.

One of our bestselling engagement ring styles at The Vault Fine Jewelers is the Pave band setting with a Round Cut Diamond. Pave, from the French word for "paved" describes a beautiful band with small diamonds inset along the band. This style is most popular with a beautiful Round Cut Diamond, giving off the most shine.

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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.