Diamond Gallery in Fresno CA

The Diamond Gallery is a well-regarded jeweler located at 1091 E Champlain Dr, Fresno, CA 93720, in Fresno County. Known for its exceptional engagement ring creation services, the store, owned by Ken and Sherri Smith, emphasizes personalized service and attention to detail. They offer a range of services including custom design, jewelry repair, cleaning, and appraisal, making them a comprehensive destination for those seeking to create memorable pieces for special occasions.

The store has received a total of 254 reviews, indicating a strong presence and customer engagement in the area. Most customers express satisfaction with the quality of service and craftsmanship, often praising the family-run atmosphere. Positive reviews highlight the valuable assistance from the staff in designing unique engagement rings, with many stating that Ken and his team go above and beyond to make the experience enjoyable.

However, there are some negative reviews that point out issues with ring size adjustments and perceived inconsistencies in pricing, highlighting a disparity in customer experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A satisfied customer praised the Diamond Gallery for their accommodating service and personalized approach to designing engagement rings, stating that the team provides exceptional value while creating a memorable experience.

Worst Review: A customer expressed frustration with the store's pricing practices and communication regarding repairs, noting their dissatisfaction with the customer service received when addressing their concerns.

**Operating Hours:**
- Tuesday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday and Monday: Closed

**Staff Members:**
- Ken Smith
- Sherri Smith

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.