Ara Karkazian Watch & Jewelry Company, located at 1776 W Bullard Ave, Fresno, CA 93711, is a family-owned jewelry store specializing in the creation of exquisite engagement rings and custom jewelry designs. With a commitment to providing high-quality service, they emphasize trust and respect in their customer relationships. The company has been operating in Fresno County for over 40 years, continuously expanding their expertise in diamonds, gems, and watch services.

Customers appreciate the knowledgeable staff, including Ara and Lena Karkazian, who are praised for their attentive service and expertise in crafting bespoke engagement rings. Reviewers consistently highlight the supportive atmosphere and the willingness of staff to help clients find or design the perfect ring to mark their special moments. They are noted for their ability to cater to unique requests and provide a personal touch in the jewelry-buying experience.

However, some customers have expressed dissatisfaction regarding delayed services and communication issues. Several reviews indicate instances where expectations were not met in terms of ring modifications and responsive updates during the process, leaving some feeling frustrated.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review: A customer commended the staff for their ideas and assistance in designing a custom engagement ring, noting that the final product exceeded their expectations and praising the pleasant experience provided by the team.

Worst Review: Another reviewer expressed disappointment over a significant delay in having their ring completed, feeling that the service was unprofessional and that their concerns were not adequately addressed.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff Members:
- Ara Karkazian
- Lena Karkazian

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.