Jalisco Jewelers, located at 1014 Fulton Mall, Fresno, CA 93721, offers a personal touch for those dreaming of their ideal engagement ring. This family-owned store has built a reputation in the local community since its establishment in 1989, making it a popular stop for quality jewelry and watch repairs in Fresno County.
The staff at Jalisco Jewelers, particularly standout employees like Eli, are known for their friendly demeanor and commitment to helping customers find the perfect piece. Reviews frequently emphasize the welcoming atmosphere, with many customers expressing gratitude for how the team makes them feel like regulars, no matter how many times they’ve visited. While the majority of feedback is positive, there are occasional mentions of higher pricing and service inconsistencies that some customers have experienced.
Customer Sentiment: Approximately 80% of customers report a positive experience, while around 10% have shared neutral thoughts and another 10% have voiced their concerns regarding service.
Opening Hours:
- Monday to Saturday: 10:30 AM – 5:00 PM
- Sunday: 11:15 AM – 4:00 PM
- Closed on major holidays
Best Review: Alonso praised the helpful staff for assisting him in finding the perfect gold necklace and earrings for his wife, sharing that his wife absolutely loved her gift.
Worst Review: Denise recounted a disappointing experience with the service, feeling that the staff was unprofessional and dismissive, leading her to seek services elsewhere despite her intention to make a significant purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 11
Store Phone Number: 5592666405