Kennington Jewelers, located at 7799 N First St, Fresno, CA 93720, is a well-established jewelry store known for its exceptional engagement ring creation services. With over 30 years of experience, the store prides itself on its locally owned and operated status. Customers have consistently praised the expertise of the staff, including the owner Jeff Kennington, for their attentiveness and craftsmanship in custom jewelry design.
The shop operates with the following hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Kennington Jewelers offers a range of services, including jewelry cleaning, repair, redesign, and restoration, focusing significantly on custom engagement rings. With a current total of 77 reviews, customers generally view Kennington Jewelers favorably.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Many positive reviews highlight the outstanding customer service and expert craftsmanship that lead to stunning, personalized engagement rings. Customers appreciate how the staff collaborates with them to create their dream rings and the high-quality repairs they provide. A small number of negative reviews indicate dissatisfaction concerning customer service follow-up and individual experiences with repair issues.
Best Review:
Marie highlighted the excellent guidance and craftsmanship provided when designing her engagement ring, stating that her experience at Kennington was overwhelmingly positive and that she felt genuinely supported during the entire process.
Worst Review:
Al expressed disappointment in the lack of responsiveness to his inquiries about ring resizing, viewing it as a concerning indicator of the shop's customer service.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff:
- Jeff Kennington
Positivity Score: 90%
Total Customer Feedback Reviewed: 77
Store Phone Number: 5594353133