Orloff Jewelers, Fresno, CA

Orloff Jewelers, located at 770 W Shaw Ave Ste 101, Fresno, CA 93704, is a premier destination for engagement ring creation and exceptional jewelry services in Fresno County. With a history dating back to 1955, this locally owned business prides itself on providing honest and personalized service to its clientele.

Orloff Jewelers specializes in creating custom engagement rings tailored to individual preferences, offering a wide variety of styles and settings. Customers often commend the knowledgeable staff, including owners Mary Ann and James Orloff, who provide personalized assistance in selecting the perfect ring. The staff is known for their warm hospitality, with many customers noting the welcoming atmosphere and lack of pressure during the buying process.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 10%
Negative: 12%

Customer reviews reflect a generally positive sentiment about the excellent customer service and quality of the jewelry, although some negative experiences have been noted regarding communication issues and appraisals.

Best Review: A customer praised the exceptional service provided by the staff, specifically highlighting the attentive approach of Melodie, who assisted them in finding the perfect engagement ring with great professionalism and care.

Worst Review: One frustrated customer reported an unsatisfactory experience, mentioning that the communication from staff regarding their engagement ring appraisal was lacking, leading to a disappointing visit overall.

Operating Hours:
- Mon: 10:00 AM - 7:00 PM
- Tue: 10:00 AM - 7:00 PM
- Wed: 10:00 AM - 7:00 PM
- Thu: 10:00 AM - 7:00 PM
- Fri: 10:00 AM - 7:00 PM
- Sat: 10:00 AM - 7:00 PM
- Sun: Closed

Staff:
- Mary Ann and James Orloff (Owners)
- Melodie McColm (Jewelry Consultant)
- Ronda Smith (Jewelry Consultant)
- Linda Bencomo (Jewelry Consultant)
- Max Orloff (Sales Executive)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.