Federal Jewelry and Loan, located at 1902 Tulare St., Fresno, CA 93721, is a well-established pawnshop and jewelry store that offers an array of services including engagement ring creation. With over 60 years of experience in the industry, Federal Jewelry and Loan prides itself on providing a reliable, considerate atmosphere for customers seeking quality jewelry and loan services. Customers can expect a knowledgeable and friendly staff dedicated to helping them find the perfect piece of jewelry to celebrate their special moments. The store operates Monday through Saturday from 8:30 AM to 4:30 PM, and is closed on Sundays.
The overall sentiment from online customer reviews reflects a generally positive experience. A total of 31 reviews indicate that approximately 77% of the feedback is positive, 10% neutral, and 13% negative. Customers frequently highlight the excellent customer service and a diverse selection of jewelry, while some mention less favorable interactions with staff.
**Opening Hours:**
- Monday: 8:30 AM - 4:30 PM
- Tuesday: 8:30 AM - 4:30 PM
- Wednesday: 8:30 AM - 4:30 PM
- Thursday: 8:30 AM - 4:30 PM
- Friday: 8:30 AM - 4:30 PM
- Saturday: 8:30 AM - 4:30 PM
- Sunday: Closed
**Staff Members:**
- Ralph N. (Owner)
Best Review: A customer named Reece mentioned that they have been visiting the shop for years and appreciated the nice people and outstanding customer service, recommending it as a go-to place for jewelry.
Worst Review: In contrast, a reviewer named Andrew expressed dissatisfaction, describing an encounter with an unfriendly older staff member, though they acknowledged that the younger employees were pleasant.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82%
Total Customer Feedback Reviewed: 31
Store Phone Number: 5592373421