Proctor's Jewelers, located at 1201 Fulton Mall, Fresno, CA 93721, has a mixed reputation in the community and has officially been reported as closed. While serving the quaint area of Fresno County, the store garnered attention primarily for its engagement ring creation services.
Owned by Ron Weiner, Proctor's Jewelers was known for its attempts to fulfill customers' desires in custom jewelry design. However, despite their creative abilities, customer experiences have varied greatly. Reviews often reflect on the challenges faced during service, with complaints focusing on customer service and communication that left many feeling disappointed. Some previous patrons reported issues such as lost jewelry and unprofessional treatment, which cast a shadow on the overall experience.
Customer Sentiment: Feedback shows that while some shoppers were satisfied with the craftsmanship, many others faced difficulties that led them to walk away unsatisfied. Approximately 80% of the feedback indicates significant concerns regarding service and communication, with only a fraction expressing positive experiences.
Opening Hours:
Currently reported as closed, prior hours were typically Monday to Saturday, with Sunday off (exact timings were not available).
Best Review: Michele described her experience in detail, sharing that for those who appreciate unique designs, the effort put into custom pieces could be special, despite the hurdles faced.
Worst Review: One reviewer highlighted a particularly distressing experience where their jewelry went missing, leading to a frustrating interaction with the staff that left them feeling demeaned and upset.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 20%
Total Customer Feedback Reviewed: 2
Store Phone Number: 5592645949