Lewis Diamond Company Fresno CA
Located in Fresno, California, Lewis Diamond Co. is a well-regarded family-owned jewelry store that specializes in engagement ring creation and a variety of other jewelry services. Known for its commitment to customer service since its establishment in 1945, the store prides itself on providing a welcoming atmosphere with knowledgeable staff, including Tyson and Christie, who have received specific praise for their helpfulness and expertise in guiding customers through the engagement ring selection process.
The store offers custom jewelry design, jewelry repairs and cleaning, as well as a diamond upgrade program. Many reviews highlight the exceptional quality and integrity of the products offered, along with a fair pricing structure. However, some customers have noted experiences of rudeness from various staff members, leading to mixed feelings about the service received.
In total, 50 reviews were analyzed, reflecting a relatively balanced view of customer experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
**Highlight Reviews**:
Best Review: A customer highlighted the personalized service provided by Tyson, saying his guidance throughout the engagement ring purchase made the process feel easy and stress-free, emphasizing the focus on quality and integrity.
Worst Review: Another reviewer expressed frustration over poor customer service, detailing a negative interaction with a staff member who was described as rude and unwelcoming, which left a lasting impression.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Hours of Operation**:
| Day | Hours |
|--------------|---------------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members mentioned include Tyson and Christie.
Address: 7406 N Fresno St, Fresno, CA 93720
Phone: (559) 431-5373
