The Ritz Jewelry, located at 2225 W Shaw Ave #103, Fresno, CA, operates in Fresno County and is well-known for its exceptional engagement ring services. With over 68 reviews, the jeweler has built a solid reputation for high-quality craftsmanship and customer service.
Customers have praised The Ritz Jewelry for its expert engagement ring creation, noting the owner's personalized approach and willingness to assist in finding the perfect piece. The staff, including Chris, has received numerous compliments for their professionalism and knowledge of jewelry. Many reviews highlight the fair pricing and timely repairs, emphasizing the shop's excellent work with ring resizing and custom designs.
However, there are few mentions of temporary closure due to remodeling, which led to some customer disappointment. Despite this, the overall sentiment remains positive, with clients expressing satisfaction with both the products and the service they received.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** Moises Sanchez states that the customer service at The Ritz Jewelry is outstanding, with great products that enhance the overall shopping experience.
**Worst Review:** Christopher Carrillo mentioned finding the store closed unexpectedly during a visit, which caused some inconvenience.
Operating Hours:
- Monday: 11 AM - 5 PM
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
Staff Member Mentioned: Chris
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 90%
Total Customer Feedback Reviewed: 68
Store Phone Number: 5594353336