Enix Jewelers, located at 6927A Maynardville Pike, Knoxville, TN 37918, is a family-owned jewelry store proudly serving the community since 1946. Specializing in engagement ring creation, Enix Jewelers offers a wide selection of fine jewelry, custom designs, repairs, and appraisals. The staff, led by owner Bill Enix, is known for their exceptional service, providing a welcoming atmosphere that makes customers feel valued. They are particularly noted for their expertise in crafting unique engagement rings tailored to individual preferences.
Operating hours are as follows:
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiment constitutes approximately 75%, with neutral at 15% and negative at 10%. Customers frequently commend the staff for their friendliness and knowledge, while some have reported issues, primarily regarding repair experiences and pricing.
Best Review:
A customer praised Enix Jewelers for transforming their husband's wedding ring, which was previously purchased in the 90s. The detailed restoration received high marks for quality and service.
Worst Review:
One reviewer expressed disappointment regarding their experience with engagement ring selection, specifically mentioning a lack of understanding from staff members which led to frustration during their visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 134
Store Phone Number: 8659229314