Pardon's Jewelers, located at 4224 North Broadway, Knoxville, TN 37917, is one of the area's longest-established full-service jewelry stores, specializing in custom engagement rings and fine jewelry. With nearly 50 years of service, this family-owned business prides itself on quality craftsmanship and personalized service. Customers appreciate the extensive selection of beautiful diamond rings, necklaces, bracelets, earrings, and Seiko watches available, along with custom design services that allow clients to create or redesign their unique pieces.
The staff at Pardon's is known for their friendliness and extensive knowledge, ensuring a welcoming environment for all customers seeking engagement rings. However, some reviews express concerns about service inconsistencies, particularly regarding repair times and pricing for certain services.
Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 18%
Negative: 10%
Pardon's Jewelers has compiled a total of 176 reviews. Most customers report a positive experience, noting the skilled service and high-quality jewelry offerings. However, there are a few critiques regarding repair experiences that highlight room for improvement.
Best Review:
Angela praised Pardon's Jewelers for their selection, price, and trustworthiness, noting her long-standing relationship with them for many years.
Worst Review:
Pamela expressed significant dissatisfaction with their engraving service, recounting that her items were damaged during the process and leading to a frustrating experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-------------------------|
| Tuesday - Friday: 10 AM - 5:45 PM |
| Saturday: 10 AM - 1:45 PM |
| Sunday: Closed |
| Monday: Closed |
Staff members mentioned: None specified.
Positivity Score: 81%
Total Customer Feedback Reviewed: 176
Store Phone Number: 8656878043