Four Winds Jewelry is a family-owned jeweler located at 114 S Northshore Dr, Ste B, Knoxville, TN 37919, with a phone number of (865) 584-0083. With over 30 years of experience in the jewelry industry, this store specializes in engagement ring creation, custom work, and watch and clock repair services. They are committed to providing excellent customer service and conducting all repairs in-store, ensuring a personal touch that many customers appreciate.
Customer reviews indicate a mixed reception. Positive feedback highlights the craftsmanship, reasonable pricing, and friendly service received from the owner, Bo. Customers appreciate his expertise in watch and jewelry repairs, with many expressing satisfaction with their engagement ring designs. On the other hand, negative reviews cite issues with customer service, mentioning rudeness and unfavorable pricing compared to other stores.
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%
Highlighted Reviews:
Best Review: A customer praised Bo for his skill in watch repair, stating he successfully fixed a timepiece that others claimed could not be repaired, expressing appreciation for the expert service and fair pricing.
Worst Review: Another reviewer mentioned that the owner displayed a rude demeanor during their interaction, with the reviewer feeling taken aback by the high charges for a pocket watch cleaning service.
Operating Hours:
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
Staff: Bo (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 47
Store Phone Number: 8655840083