Lamon Jewelers, located at 11237 Parkside Dr., Knoxville, TN 37934, offers exceptional service for those seeking to create the perfect engagement ring. With a strong focus on personalized customer experience, their knowledgeable staff, including notable members like Ray, go above and beyond to assist clients in selecting or customizing their dream rings. The store is celebrated for its lovely selection of jewelry and commitment to quality craftsmanship.
Operating in Knox County, Lamon Jewelers provides various services, including engagement ring creation, jewelry repair, appraisal, and custom design. Customers have appreciated the friendly atmosphere within the store, making it a welcoming space to navigate the often overwhelming process of choosing the right piece.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%
Highlighting customer experiences, many have praised the exceptional service and attention to detail offered by the staff. However, there have been some negative sentiments regarding customer service in specific instances.
Best Review: A customer lauded the Lamon team’s dedication to finding the perfect engagement and wedding rings, expressing gratitude for their personable and patient approach throughout the process. The customer's positive experience reflects the gem of a business they found in Lamon Jewelers.
Worst Review: A reviewer expressed disappointment with the service encountered, stating the staff seemed unhelpful, particularly when trying to find a matching wedding band, ultimately leading them to a different jeweler for their needs.
Operating Hours:
Monday - Saturday: 10 AM - 6 PM
Sunday: Closed
Staff Members Mentioned:
Ray
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 533
Store Phone Number: 8656909568