Markman's Diamonds is a family-owned jewelry store located at 6932 Kingston Pike, Knoxville, TN 37919. This store has been a trusted name since its establishment in 1976, specializing in engagement ring creation and timeless jewelry. The knowledgeable staff, including experienced associates like CK and Bob, guide customers through the intricate process of selecting and designing the perfect engagement ring. Markman’s Diamonds is highly regarded for its personalized service, attentive staff, and dedication to ensuring that every customer finds the piece that fits their style and budget. They offer a broad selection of engagement rings, wedding bands, and custom designs, ensuring a delightful shopping experience for all.

Operating Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Customer feedback shows a dominant positive response, with approximately 80% of reviews reflecting positive experiences, 15% neutral comments, and 5% negative sentiments regarding service issues.

Best Review:
Richard highlighted the excellent customer service he received at Markman's, noting how the team helped him find the ideal gifts by providing a very personable approach. He emphasized that their expertise ensures a trustworthy jewelry purchasing experience.

Worst Review:
Lindsey expressed frustration with the long wait for her engagement ring, mentioning a significant communication breakdown during the process which caused anxiety. While she ultimately received a beautiful ring, she detailed the emotional stress involved due to the delays and lack of consistent follow-up from staff.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.