Jared Galleria of Jewelry, located at 222 Morrell Rd, Knoxville, TN 37919, operates within Knox County and is renowned for its exceptional engagement ring creation services. The store offers a wide selection of fine jewelry, including custom design options, ring sizing, engraving, and on-site repair services. The knowledgeable staff, including named associates like Ellen and Tylar Dean, ensure that customers receive personalized guidance throughout their jewelry purchasing journey.
Operating hours are as follows:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
With a total of 398 reviews analyzed, the overall sentiment from online customer reviews is diverse.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%
Positive reviews frequently highlight the great selection of jewelry and the friendly, helpful staff. Many customers emphasize the expertise and customer service provided, especially in the realm of engagement ring purchases. Conversely, negative reviews point out issues with communication, the quality of service during repairs, and unsatisfactory customer care experiences.
Best Review:
Sammy noted that Ellen's assistance in selecting an enhancement ring was exceptional, showcasing remarkable customer service and product knowledge.
Worst Review:
Cindy expressed disappointment after her diamond engagement ring repair was poorly executed, leading to further costs for issues she didn’t face before bringing it in for service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members Mentioned:**
- Ellen
- Tylar Dean
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 398