Vella's Jewelry Store, located at 6639 Clinton Hwy, Knoxville, TN 37912, offers a variety of jewelry services with a keen focus on engagement ring creation. The store is well-regarded for its custom designs and high-quality jewelry repair, catering to a diverse clientele seeking personalized services. With a long-standing reputation in the community, Vella's Jewelry emphasizes customer satisfaction, which is evident in the numerous positive reviews it has received.
The staff is praised for their friendliness and professionalism, with many customers noting the exceptional skill of the owner, Ron Vella, as a master jeweler. Both the engagement ring creation and jewelry repair services have garnered positive feedback for being prompt and reasonably priced, making Vella's a popular choice among locals.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 3:30 PM
- Sunday: Closed
With a total of 140 reviews analyzed, there is a notable mix of sentiments regarding Vella's services.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
Highlighting the reviews:
Best Review: Barbara expressed her long-term satisfaction with Vella's Jewelry, commending the quality of repairs and the reasonable prices compared to chain stores, while encouraging others to visit this family-operated business.
Worst Review: Megan noted her experience of poor quality with her engagement ring, describing issues with its durability and the owner's dismissive attitude regarding the ring's design.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Mentioned: Ron Vella
Positivity Score: 80%
Total Customer Feedback Reviewed: 140
Store Phone Number: 8659380660