Fountain City Jewelers, Custom Engagement Rings in Knoxville , TN

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85% Score | Fountain City Jewelers, Knoxville TN

Fountain City Jewelers, located at 2802 Essary Dr, Knoxville, TN, operates in Knox County and specializes in creating stunning engagement rings. With a focus on excellent customer service, their team works closely with clients to design custom pieces tailored to individual preferences and budgets. The store is known for its expertise in fine jewelry, including wedding bands and various repair services. Notable contributors to the exceptional service experience include talented staff members like Jerry and Mark, who are recognized for their friendly and informed assistance in the jewelry selection process.

Customer satisfaction is evident in the overall sentiment expressed through online reviews.

Overall Sentiment from Online Customer Reviews:
- **Positive**: 80%
- **Neutral**: 10%
- **Negative**: 10%

The majority of clients praise the quality of the jewelry and the attentive service received, while concerns primarily revolve around isolated negative experiences with customer interactions.

Best Review: Frank commended the staff for their detailed approach during the engagement ring selection, highlighting their attention to detail and the high-quality service experienced throughout the process.

Worst Review: Robert expressed dissatisfaction with a custom order, feeling that the jeweler did not respect his preferences and negatively impacted the customer experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

**Staff Members Mentioned:**
- Jerry
- Mark

Positivity Score: 85%
Total Customer Feedback Reviewed: 431

Store Phone Number: 8656860502

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85%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Fountain City Jewelers

If you're looking for the perfect place to propose to your love near Knoxville, TN, Fountain City Jewelers suggests heading to Gatlinburg. With lots to do, including an observation tower, amusement park, aerial cable car, and ski resort, the possibilities are endless when considering a specific time and place to pop the question.

At Fountain City Jewelers in Knoxville, TN, the best time of year to come into our jewelry store and find your dream diamond ring is in the summer. Our expert jewelers are always ready and willing to show off our wide selection of diamond engagement rings and fuel your summer lovin' dreams.

Unlike most ring stores in the Knoxville, TN, area, at Fountain City Jewelers, you can expect your diamond engagement ring to be ready for the big "will you?" within a few short days, depending on the specifications and details of your order.

Fountain City Jewelers gets such a kick out of hearing proposal stories from our loyal Knoxville, TN, customers. One particularly memorable diamond ring reveal was when a couple hiked up Clingmans Dome and when they got to a peak, the man pretended he felt a stone stuck in his sock. He stopped to take off his shoe and relieve himself of the painful little rock that somehow got lodged inside his shoe, and suddenly, to his girlfriend's surprise, he pulled out a brilliant diamond engagement ring!

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