Fagan Jewelers, Knoxville TN

Fagan Jewelers, located at 7425 Chapman Hwy Ste 105, Knoxville, TN 37920, is a family-run jewelry store known for its engagement ring creation and personalized service. With over three decades in the business, Fagan Jewelers specializes in custom jewelry design, repair services, and offers a wide selection of both precious and fashion jewelry. Customers often commend the friendly and knowledgeable staff, led by owner Ron Fagan, for providing exceptional support throughout the shopping experience.

The store operates in Knox County and maintains the following hours:

| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 12:00 PM - 5:00 PM |
| Thursday | 12:00 PM - 5:00 PM |
| Friday | 12:00 PM - 5:00 PM |
| Saturday | 12:00 PM - 5:00 PM |
| Sunday | Closed |

Reviews indicate a total of 53 contributions, with a mixed sentiment reflected across platforms like Google, Yelp, and Facebook.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 25%
Negative: 10%

The majority of reviews highlight excellent customer service, reasonable prices, and a broad selection of engagement rings and custom jewelry design. However, some customers noted issues regarding service speed and interactions, reflecting dissatisfaction in certain experiences.

Best Review:
Pamela Clark Thompson appreciated the fair pricing offered for her scrap gold and commended the staff's kindness, indicating a welcoming atmosphere at Fagan Jewelers.

Worst Review:
Ronnie Brabson expressed frustration over the lengthy repair timeline for his wife's wedding ring, ultimately describing his experience as disappointing, despite acknowledging the owner's willingness to assist.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.