Foster's Fine Jewelry, located at 7023 Kingston Pike, Knoxville, TN 37919, is a family-owned jeweler known for its personalized engagement ring creation services. The store, operated by Pam Hanna and her dedicated team, prides itself on crafting unique pieces tailored to the customer’s specifications. They offer services such as jewelry design, repair, and resizing, making them a go-to destination for both engagement rings and other jewelry needs in Knox County. Customers frequently comment on the welcoming atmosphere and the expertise of the staff, who are noted for their attention to detail and knowledge of gemstones and jewelry care.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 25%
Negative: 10%
Positive reviews highlight the professionalism and friendly service provided by the staff. Many customers appreciate the custom designs and the thoroughness with which their needs are addressed. On the other hand, negative reviews point to instances of perceived poor customer service, with a few customers mentioning unsatisfactory interactions that left them feeling undervalued.
Best Review:
Melissa commends the store for its family-oriented service and the owner's deep knowledge of jewelry, emphasizing the supportive environment and dedication to quality.
Worst Review:
Caden expressed frustration with the customer service, describing a negative experience with a staff member who was unhelpful and dismissive.
| Opening Hours |
|-------------------|
| Monday: 10:00 AM - 5:00 PM |
| Tuesday: 10:00 AM - 5:00 PM |
| Wednesday: 10:00 AM - 5:00 PM |
| Thursday: 10:00 AM - 5:00 PM |
| Friday: 10:00 AM - 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Staff Members: Pam Hanna
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.