Afram Jewelers, located at 1427 H St NW, Washington, DC 20005, is a family-owned business serving the community since 1971. With a focus on engagement ring creation, they offer a variety of customizable options and personalized service. Their experienced staff includes a Graduate GIA Gemologist and an Omega-trained master watchmaker, ensuring top-tier expertise in both jewelry crafting and watch repair. Known for providing beautiful designs and attentive customer service, Afram Jewelers has built a reputation for quality and reliability, attracting numerous positive reviews.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The reviews indicate a strong positive sentiment, with approximately 85% of reviews reflecting satisfaction with the service and product quality. About 10% of reviews are neutral, focusing on standard experiences, while approximately 5% express negative sentiments regarding specific service issues.
Best Review: A customer praised the excellent engagement ring design service, highlighting the staff's attentiveness and the quality craftsmanship. They emphasized that their experience with the knowledgeable team made the entire process enjoyable and stress-free.
Worst Review: A reviewer expressed dissatisfaction, noting an issue with the repair of a family ring that was ultimately not fixed properly, resulting in a poor experience and frustration with the service received.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 118