Fast Fix Jewelry and Watch Repairs, located at 50 Massachusetts Ave NE, Washington, DC 20002, specializes in various jewelry repair services, including the creation of custom engagement rings. Their professional team emphasizes quality craftsmanship and provides a five-year warranty on battery replacements, highlighting their commitment to service. However, customer feedback reflects a mixed experience, particularly concerning pricing, which some find exorbitant compared to other local jewelers. The store is situated within Union Station, making it a convenient option for travelers.

Customers have reported dissatisfaction with both pricing and customer service, as many have felt that the charges for services—particularly battery replacements—are significantly higher than average. Nonetheless, a proportion of reviews praise the quick service and expertise in repairs. The owner, Benny Mirpuri, is mentioned by name and is noted for his responses to customer concerns.

Overall sentiment from online customer reviews:
Positive: 25%
Neutral: 15%
Negative: 60%

**Highlight Reviews:**
**Best Review:** A customer appreciated the quick and friendly service they received while getting a latch fixed on their Tag Heuer watch, noting no charge for the service.
**Worst Review:** Another customer expressed frustration after being charged excessively for two battery replacements that did not successfully restore functionality to the watches.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Friday: 8:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff members mentioned: Benny Mirpuri.