Robert Laurence Jewelers, located at 1202 G St NW, Washington, DC 20005, operates in the heart of Washington, D.C., and has been serving customers since 1957. They specialize in engagement ring creation, offering expert assistance for those navigating the jewelry selection process. The knowledgeable staff provides personalized service, ensuring that clients leave with a ring that not only meets their preferences but exceeds expectations. The store's commitment to quality is echoed in their custom jewelry design services and repairs.
With a total of 212 reviews analyzed, the overall sentiment from online customer reviews is as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 82%
- Neutral: 12%
- Negative: 6%
The sentiment analysis showcases a largely positive atmosphere among customers praising the quality of service and craftsmanship. However, there are a few negative experiences noted regarding service aspects.
**Highlight Reviews:**
Best Review: Michaela Hillman expressed admiration for the staff's kindness and the quick service during her visit for ring resizing, emphasizing the overall quality of stones and care.
Worst Review: Da’Sean Campbell raised concerns about discriminatory experiences at the shop, indicating a negative encounter related to service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday to Friday: 10:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members Mentioned:**
- Robert Laurence (owner)
Positivity Score: 88%
Total Customer Feedback Reviewed: 212