Shah & Shah Distinctive Jewelers in Washington, DC, is renowned for its exceptional engagement ring creation services. Established in 1929, this fourth-generation jeweler combines a century of craftsmanship with modern design, offering bespoke jewelry tailored to individual tastes. The studio is particularly noted for its personalized approach to engagement rings, where staff members work closely with clients to create unique, high-quality pieces. The staff, including Colin Shah, is praised for their professionalism, friendliness, and dedication to customer service.
Operating in Downtown DC, Shah & Shah offers a range of services, including gemstone procurement and custom-made jewelry. The store maintains a reputation for not only crafting beautiful engagement rings but also for accommodating repairs and modifications of existing jewelry.
Address: 1001 Connecticut Ave NW, Suite 1225, Washington, DC 20036
Phone: (202) 223-6001
Operating Hours:
Monday: Closed
Tuesday: 11 AM - 6 PM
Wednesday: 11 AM - 6 PM
Thursday: 11 AM - 6 PM
Friday: 11 AM - 6 PM
Saturday: Closed
Sunday: Closed
Customer Reviews Sentiment:
Positive sentiment is overwhelmingly expressed in reviews, with a score of 90%. Customers consistently highlight the quality of service and craftsmanship, mentioning the staff’s willingness to go above and beyond in creating personalized engagement rings. Neutral and negative feedback accounts for about 5% and 5%, respectively, primarily focusing on occasional scheduling and availability issues.
Best Review:
A customer named Amin commended the friendly and professional staff, sharing that his experience was remarkable and the service attentive, making it easy to recommend the jeweler for high-quality engagement rings.
Worst Review:
A reviewer noted some frustration with the store's limited operating hours and the need for an appointment, citing a desire for more accessibility during weekends to visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members Mentioned:
Colin Shah, Catherine Hawthorne.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 19