Bensons Jewelers in Washington DC

Bensons Jewelers is a well-established jewelry store located in Washington, D.C., known for its personalized engagement ring creation services. With a history spanning since 1939, this family-run shop prides itself on high-quality craftsmanship and attentive customer service. The team is led by owner Ken Stein, who is highly regarded for his expertise and the care he takes in fulfilling customer desires for unique pieces.

At Bensons Jewelers, customers can expect a wide range of services, particularly in engagement ring design and resizing. The store is also known for offering quick watch repairs and resizing services. Customers have praised the staff for their friendliness and willingness to assist, creating a welcoming atmosphere that encourages engagement during the selection process.

Operating in downtown D.C., the store is situated at 1331 F St NW, Washington, DC 20004, and can be reached by phone at (202) 628-1838.

Opening hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 4:00 PM |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

**Overall Sentiment from Online Customer Reviews:**
The reviews indicate a generally positive atmosphere surrounding Bensons Jewelers, with 75% positive, 15% neutral, and 10% negative sentiments. Many customers appreciate the attentive service and quality of their engagement rings, although some have reported issues with specific repairs and communication.

Best Review:
A customer highlighted Ken's exceptional service in transforming an old vintage ring into a beautiful custom piece for an engagement, noting the staff's attention to detail and willingness to help create a unique design.

Worst Review:
Another customer expressed dissatisfaction with the quality of engraving on their ring, claiming it was poorly executed and that the ownership did not offer satisfactory resolutions, leading to disappointment on an important occasion.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.