Mia Gemma is a fine artisan jewelry gallery located at 933 F St NW, Washington, DC 20004, serving the Washington, DC area. Specializing in custom engagement rings, Mia Gemma offers personalized design services that encompass unique artistry from both American and European designers. The skilled staff, including owner Irene Barbieri, is known for their exceptional customer service, guiding clients through the ring creation process, and ensuring a unique and memorable experience.

With a total of 15 reviews, customer sentiment is generally positive, highlighting the attentive and knowledgeable staff along with high-quality craftsmanship in creating custom pieces. Some reviews noted the store's ability to accommodate special requests and provide quick turnaround times, which enhances the overall customer experience. However, a few negative reviews expressed concerns regarding customer service experiences, indicating that there could be inconsistencies in their service approach.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 85%
- Neutral: 8%
- Negative: 7%

**Best Review:** A customer praised Irene for her exceptional service while designing a replacement for a cherished antique ring, emphasizing her care and dedication in ensuring the restoration of the piece was as beautiful as possible.

**Worst Review:** One review described a disappointing experience with perceived poor customer service when the reviewer felt treated rudely upon entering the store.

**Opening Hours:**
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 12:00 PM - 5:00 PM
- Sunday: Closed

**Staff Members Mentioned:**
- Irene Barbieri

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*