Boone & Sons Jewelers, located at 1025 Connecticut Ave NW, Washington, DC 20036, is a family-operated establishment with a rich history of over 70 years in providing exceptional jewelry services, particularly in engagement ring creation. With a reputation for personalized customer service, the staff, including experienced jewelers like Kay and David Boone, assist clients in navigating the diamond selection process with patience and expertise.

This jewelry store operates by appointment only, ensuring dedicated one-on-one attention for those seeking custom engagement rings, wedding bands, and repairs. Boone & Sons pride themselves on their commitment to quality, offering a variety of unique and classic designs while also facilitating the creation of bespoke jewelry tailored to individual preferences. Their services also encompass watch repairs, resizing, and cleaning, making them a comprehensive destination for all jewelry needs in the region.

Customer feedback reflects a diverse range of experiences with a total of 181 reviews examined.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Positive reviews often highlight the welcoming atmosphere and knowledgeable staff, emphasizing satisfaction with the engagement rings created and the customer service received. Conversely, some negative feedback mentions issues with customer interactions and perceived rudeness in specific encounters.

Best Review:
Jonathan praised Boone & Sons for their outstanding customer care, highlighting the team's expertise and the quality of service that makes them a trustworthy choice for significant purchases.

Worst Review:
Maria expressed disappointment in trying to sell back a ring, noting unhelpful responses from staff regarding its value and citing a lack of professionalism during the interaction.

Opening Hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.